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TierCommerce

About TierCommerce

We’ve spent years building B2B ordering portals. TierCommerce puts all of it in one platform.

Our team has built and run custom ordering portals for Australian wholesalers and distributors since 2017. TierCommerce takes what works in them and makes it available to every wholesaler, on the ERP they already run.

Why we built it

Most wholesalers we meet still take trade orders by email, phone and PDF, then key them into the ERP. The platforms built to fix that were designed for retail first, or in another country, or cost a project to change.

  1. 1

    Your trade customers shop like consumers at home

    They expect instant search, their own prices, one-click reorders and help when they’re stuck.

  2. 2

    Most B2B portals are a decade behind

    A price list behind a login, a nightly CSV, and orders still keyed in by hand.

  3. 3

    TierCommerce brings that buying experience to B2B

    Built natively on the ERP you already run, so you won’t outgrow it.

Built by the team behind these B2B portals

These businesses run custom portals our team built and still looks after. They aren’t TierCommerce customers yet. They’re where the platform’s ideas were proven.

  • Impact Office Supplies

    200%

    growth in online sales since launch, with over 60% of business orders now placed online

    B2B and B2C ordering on Options ERP, with contract pricing, approvals, online invoice payment and university procurement catalogues.

  • East Coast Bullbars

    $90M

    in orders through a dealer portal running since 2017

    Dealer ordering with live stock, each dealer’s own prices, order approvals and ERP sync.

  • FurnX Commercial Furniture

    Real-time

    customer pricing from Options ERP for every trade account

    B2B ordering for commercial furniture, priced in real time for each trade customer.

The people building it

A small senior team in Brisbane, with 15+ years of commercial web development and ERP integration between us.

  • Jonathan Bird

    Founder, project and technical lead

  • Josh Hanley

    Senior software engineer and a member of the core Livewire team

  • Mishalia Bird

    Design lead and content strategist

What we hold ourselves to

  • Native to your ERP

    Live stock, your real prices and orders straight into the system you already run. We build and maintain our integrations ourselves.

  • AI that checks with a person

    Our AI co-workers make drafts a person approves when they’re not sure, log every action against its source, and follow the same permissions as your team.

  • Built around how you sell

    Your price rules, approvals, custom charges like installation, and next-shipment dates. Not a template you have to bend your business to.

  • Local and accountable

    Customer data hosted in Sydney, GST handled properly, and a team in Brisbane you can talk to in Australian business hours.

Our implementation partner is the team behind the platform

Jonathan Bird Web Design & Development runs onboarding, builds integrations beyond the standard set, and writes custom modules on our SDK. It’s the same team that builds TierCommerce, and we’d rather say so than leave you to find out.

It means the people customising your store know the platform from the inside, and changes that suit other wholesalers can come back into the core product.

Operated by
Digital Bird Pty Ltd
Based in
Brisbane, Queensland, Australia
Customer data hosted in
Sydney, Australia
Support
Australian business hours, Brisbane time

See TierCommerce running on your own products.

Bring a price list and a recent purchase order. We’ll show you both working in 30 minutes.