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TierCommerce
Native integration

Katana MRP B2B ecommerce integration

Give your trade customers a modern B2B storefront that runs on Katana. Products, variants, stock by location and price lists come from Katana, and orders go back as sales orders. Production planning starts the moment a trade customer orders.

What syncs between Katana MRP and TierCommerce

Katana MRP stays your source of truth. These are the records the integration reads and writes.

From Katana MRP into TierCommerce

  • Products and variants

    Products, variants, SKUs, units of measure and custom fields

  • Inventory by location

    In-stock quantity per location, plus expected stock from open manufacturing and purchase orders

  • Price lists

    Customer price lists and their rows, linked to each customer

  • Customers

    Customers, contacts, addresses and currency

  • Tax rates

    Your Katana tax rates, so GST is right on every line

From TierCommerce back to Katana MRP

  • Sales orders

    With the customer’s PO number, delivery address, location and line prices

  • Customers

    New trade account applications, once approved, with billing and shipping addresses

  • Sales returns

    Return requests from trade customers, linked to the original sales order

A native Katana integration, built for manufacturers who sell to the trade

We build and maintain the Katana MRP connection ourselves. It uses the right Katana MRP API for each job, so it stays fast as your order volume grows.

  • Katana API

    Products, variants, inventory, price lists, customers and sales orders, read and written directly.

  • API key authentication

    A bearer API key created in Katana under Settings, then API. Delete the key and the connection stops.

  • Webhooks

    Katana tells TierCommerce when records such as sales orders change, so updates arrive without constant polling.

  • Rate-limit aware

    Requests are queued and batched to stay inside Katana’s API rate limits, even on a busy order day.

What it supports in Katana MRP

  • Katana price lists, assigned per customer
  • Multiple locations
  • Product variants and units of measure
  • AUD and NZD, with GST from your Katana tax rates
  • Make-to-order and in-stock products
  • Katana connected to Xero or QuickBooks Online

Katana runs the factory floor. TierCommerce runs the trade storefront.

  • Katana stays the source of truth

    Products, inventory, price lists and customers are owned by Katana. TierCommerce never overwrites what it shouldn’t.

  • Built for makers

    Orders land as Katana sales orders, so material availability and production planning update as soon as a customer orders.

  • Price lists, then more

    Katana price lists carry over per customer. TierCommerce adds quantity breaks, contract prices and customer-specific catalogues where you need them.

  • No duplicate sales orders

    Every write is idempotent, so a retried order can never create a second sales order in Katana.

  • Logged and replayable

    Every sync is logged against the Katana record it touched. Failures alert your team and can be replayed in one click.

Live on Katana MRP in 30 days

A fixed onboarding programme run by our implementation partner, not an open-ended project.

  1. 1 Week 1

    Discovery and scoping

    We review your Katana account: plan, locations, price lists and how you make and ship trade orders today.

  2. 2 Week 2

    Mapping and configuration

    Products, variants, customers and price lists are mapped, and a dedicated API key is created in Katana.

  3. 3 Week 3

    Test with real orders

    Orders run end to end into Katana, checked by your production and accounts teams.

  4. 4 Week 4

    Go live and hypercare

    We switch on your storefront, invite your first customers and watch every sync closely for the first weeks.

Secure and reliable by design

Your Katana MRP data is your business. The integration only touches what it needs, and every action is recorded.

  • Encrypted in transit (TLS 1.2+) and at rest
  • A dedicated Katana API key, revocable at any time
  • Customer data hosted in Sydney
  • Role-based access for your staff and your customers
  • An audit log of every change and sync
  • Card payments tokenised by a PCI-compliant provider

Katana MRP integration questions

Can TierCommerce integrate with Katana MRP for B2B ecommerce?

Yes. Katana is one of our native integrations. Products, variants, inventory, price lists and customers sync from Katana, and sales orders and new customers sync back.

Does Katana have its own B2B portal?

Katana focuses on manufacturing and inventory, and connects to sales channels such as Shopify, WooCommerce and BigCommerce rather than running its own trade ordering portal. TierCommerce gives your trade customers a dedicated B2B storefront on top of Katana, with price lists, buyer roles and approvals, AI entry of emailed purchase orders, PunchOut and full control over design.

Will customers see their Katana price list?

Yes. Each customer sees the prices from the Katana price list linked to them, everywhere they shop. Orders go back with those same prices, so the sales order matches what the customer saw.

Which Katana plan do we need?

Katana’s API and price lists are part of its Professional plan and above. We check your plan in week 1, before anything else.

Does it handle multiple locations?

Yes. Inventory syncs per Katana location. Each sales order is sent with the location it should ship from.

Does it work for products we make to order?

Yes. Orders land in Katana as sales orders, so Katana shows material and production availability against them straight away. Your team plans the build in Katana exactly as it does today.

Does it handle GST, AUD and NZD?

Yes. GST comes from your Katana tax rates, and AU and NZ storefronts can each run in their own currency. Customer data is hosted in Sydney.

How long does it take to go live?

Most businesses can be taking orders in about 30 days. Large catalogues or complex price lists can take longer, and we’ll tell you up front.

See TierCommerce running on your own products.

Bring a price list and a recent purchase order. We’ll show you both working in 30 minutes.