Trade storefront
A trade storefront your customers will actually use
A self-service ordering site with your branding, your catalogue and each customer’s own prices, connected live to your ERP.
What your trade customers get
Everything they ring or email your team for today, in one place they can use any time.
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Their own prices
Contract prices, price lists and quantity breaks from your ERP, so the price online is the price on the invoice.
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Live stock
Stock comes from your ERP, so customers can order knowing what you can supply.
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Everything in one account
Order history, reorders, quotes and invoices, for every user at the customer.
How it fits together
Your ERP stays the source of truth. TierCommerce reads your products, prices and stock from it, shows each customer what applies to them, and sends their orders straight back.
From your ERP
Synced through our native integrations
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Products and stock SKUs, descriptions, units and stock on hand
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Prices Contract prices, price lists and quantity breaks
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Customers Trade accounts, terms and delivery addresses
Your trade storefront
- Applies each customer’s own prices
- Shows only the products they’re allowed to buy
- Runs approvals and payment options
- Turns carts and quotes into orders
To your customers and team
Orders go back into your ERP
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Self-service ordering On desktop or phone, any time of day
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Sales orders in your ERP With the right customer, prices and codes
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Account history Orders, quotes and invoices for every user
How it works
What a buyer at one of your trade customers sees, from signing in to the order landing in your ERP.
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1
They sign in to a store built for them
Each buyer signs in to your branded storefront and sees the catalogue for their account: their prices, their range and live stock.
- Products and categories hidden from customers who shouldn’t see them
- GST shown inclusive or exclusive, set per customer
- B2B only, or B2B and B2C from one catalogue
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2
They build the order their way
Buyers search by part number, add a whole order by SKU, or reorder a past order in one click. Quantity breaks show what buying a little more would save.
- Several named carts per user
- Quote requests for anything that needs a price
- Approval rules checked before the order goes through
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3
The order lands in your ERP
Placed orders go straight into your ERP as sales orders, against the right customer with the right prices, so nobody keys them in.
- Order confirmation emailed to the buyer
- Status and tracking back in their account
- Invoices visible once your ERP raises them
Built for trade ordering
- B2B only, or B2B and B2C from one catalogue
- Products and categories shown only to chosen customers or groups
- GST shown inclusive or exclusive, per customer
- Quick order by SKU and one-click reorders
- Quote requests that turn into orders
- Orders sent straight into your ERP
Make it look like your business
Themes and layouts that match your brand, or a custom design from our implementation partner.
Trade storefront questions
Can we sell to trade and retail customers from one store?
Yes. Run B2B only, or B2B and B2C from one catalogue, with each customer seeing their own prices and products.
Can we hide products from some customers?
Yes. Products and categories can be shown only to the customers or customer groups they’re meant for.
Where do prices and stock come from?
From your ERP, through our native integrations. Your ERP stays the source of truth.
What if some customers keep emailing orders?
That’s fine. The Order Entry co-worker turns emailed purchase orders into sales orders, so you don’t have to move everyone online at once.
How long does it take to launch?
Our onboarding programme is designed to have you taking orders in 30 days. Complex ERPs or custom modules can take longer, and we’ll tell you up front.
See TierCommerce running on your own products.
Bring a price list and a recent purchase order. We’ll show you both working in 30 minutes.