App integration
Zapier B2B ecommerce integration
Connect your trade storefront to thousands of apps without writing code. The TierCommerce app on Zapier turns new orders, quotes, customers and paid invoices into triggers, and lets other apps create customers or update stock in your store.
What syncs between Zapier and TierCommerce
Triggers send TierCommerce events to your Zaps. Actions let other apps make changes in your store. Both run on TierCommerce’s public REST API and webhooks.
From Zapier into TierCommerce
Create or update customer
Add a trade account and its contacts from a CRM, form or spreadsheet
Update stock level
Set the quantity on hand for a SKU at a location
Update order
Change an order’s status, or mark it dispatched with a tracking number
Find customer, product or order
Look up a record by email, account code, SKU or order number for the next step
From TierCommerce to Zapier
New order
With line items, PO number, delivery address and trade account
New quote request
The products, quantities and notes a buyer asked to be quoted on
New customer
A trade account application, or an account once it’s approved
Invoice paid
The invoice number, amount and customer when an invoice is paid online
Order status changed
When an order is approved, dispatched or cancelled
A TierCommerce app on Zapier, built on our public API
The TierCommerce app for Zapier is built on our public REST API and webhooks, so new orders, quotes and customers reach Zapier the moment they happen.
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Instant triggers
Built on REST Hooks, so a Zap runs within moments of an event instead of waiting for a polling check.
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TierCommerce REST API
Every action calls the same public, documented API your developers can use directly.
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Searches
Find a customer, product or order by email, SKU or number, and use it in later steps.
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Scoped access
Each connection has only the permissions you grant, and you can revoke it from TierCommerce at any time.
What it supports in Zapier
- Triggers for orders, quotes, customers and invoices
- Actions to create customers, update stock and update orders
- Searches by email, account code, SKU or order number
- Multi-step Zaps with filters and paths
- Custom fields on orders and customers
- Separate connections for Australian and New Zealand storefronts
Automation without a custom integration
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Thousands of apps
Post new orders to Slack, add buyers to your CRM or log quotes in Google Sheets, with no code.
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Instant, not hourly
Triggers fire from webhooks, so a new order reaches the next app within moments.
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Your team can build it
Sales and operations staff can set up their own Zaps. No developer or project needed.
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Only the data you choose
Contract prices and customer details only go where a Zap sends them, and every connection can be revoked.
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Logged on both sides
Zap history in Zapier and the API log in TierCommerce show what ran, when and what changed.
Your first Zap in an afternoon
Connect TierCommerce to Zapier and have your first automation running the same day.
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1 Step 1
Connect TierCommerce
Search for TierCommerce in Zapier, sign in and approve the connection.
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2 Step 2
Pick a trigger
Choose an event such as new order or invoice paid, and pull in a sample record.
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3 Step 3
Add your actions
Send the data to Slack, a CRM, a spreadsheet or back into TierCommerce, with filters if you need them.
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4 Step 4
Test and turn on
Run a test order through the Zap, check each step, then switch it on.
Secure and reliable by design
Your Zapier data is your business. The integration only touches what it needs, and every action is recorded.
- Encrypted in transit (TLS 1.2+) and at rest
- Scoped connections, revocable at any time
- TierCommerce data hosted in Sydney
- Role-based permissions for your staff
- An audit log of every API call
- Rate limits that protect your storefront
Zapier integration questions
Can TierCommerce integrate with Zapier for B2B ecommerce?
Yes. The TierCommerce app on Zapier gives you triggers for new orders, quotes, customers and paid invoices, and actions such as creating customers and updating stock. It connects your store to thousands of other apps without code.
Which triggers are available?
New order, order status changed, new quote request, new customer and invoice paid. Each one fires instantly from a webhook, so your Zap runs within moments.
What can Zapier change in TierCommerce?
Zaps can create or update a customer, update a stock level and update an order’s status or tracking number. Search steps can find a customer, product or order first.
Do we need a paid Zapier plan?
Simple two-step Zaps work on Zapier’s free plan. Multi-step Zaps and higher task volumes need a paid Zapier plan, billed by Zapier.
Should we use Zapier or a native integration?
For your ERP or accounting system, use a native integration such as NetSuite or Xero, which handles pricing, stock and retries in depth. Zapier is best for lighter jobs like notifications, CRM updates and apps we don’t connect to natively.
Where does our data go?
Only the data in each Zap’s steps passes through Zapier, under Zapier’s own terms. Zapier may store it outside Australia, so check that against your privacy policy.
Can our developers use the same API?
Yes. The Zapier app is built on TierCommerce’s public REST API and webhooks. Anything a Zap can do, your developers can also do directly.
What happens if a Zap fails?
Zapier records failed runs in your Zap history, where they can be replayed. TierCommerce logs every API call against the record it touched, so you can see exactly what changed.
More integrations
See TierCommerce running on your own products.
Bring a price list and a recent purchase order. We’ll show you both working in 30 minutes.