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TierCommerce

TierCommerce vs Cin7 B2B portal

Keep Cin7 for inventory and give your trade customers more than its portal

Cin7’s B2B portal is an add-on to Cin7 Core and Cin7 Omni, the inventory systems Cin7 says more than 8,500 businesses use. Trade customers log in, see their price tier and stock, and their orders land in Cin7 as sales. TierCommerce runs on Cin7 too, through a native, two-way integration with both Core and Omni, so Cin7 stays your inventory system either way. The choice is which storefront sits on top: Cin7’s own portal, or TierCommerce, with contract pricing, buyer approvals, AI order entry, PunchOut, GST shown the way each customer needs it, and customer data hosted in Sydney.

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The short answer

Choose TierCommerce if you want to keep Cin7 and your buyers need more than its portal publishes: contract and quantity pricing beyond price tiers, catalogues set per customer, sub-users and approvals, emailed POs turned into orders, and PunchOut. Choose Cin7’s own B2B portal if price tiers, reordering and Cin7 Pay checkout cover what your buyers need, and you’d rather keep everything in one Cin7 subscription.

Cin7 B2B portal vs TierCommerce, feature by feature

Capability TierCommerce Cin7 B2B portal
How it works with Cin7 Yes: Native, two-way and live with Cin7 Core and Cin7 Omni, built and maintained in-house, with every sync logged and replayable Yes: Built into Cin7 Core and Cin7 Omni, with no separate integration to run. It works with Cin7 only.
ERP and accounting integrations Yes: Native: NetSuite, Xero, Options ERP, MYOB (Business, AccountRight and Acumatica), Pronto Xi, Business Central, Cin7, Unleashed and Katana MRP. SAP Business One through a partner. Partly: Cin7 only, so changing inventory system means a new portal
Customer pricing Yes: Customer-specific, contract, group and quantity pricing Partly: Each customer’s price tier, with up to 10 tiers per product in Core, plus deals, coupons and minimum and maximum order quantities. Omni adds B2B promotions.
Catalogue visibility Yes: Set per customer Partly: Core lists one catalogue per portal, and each extra portal needs its own licence. Omni can hide products from customers by price tier.
GST display Yes: Prices shown inclusive or exclusive of GST, set per customer Yes: Core can show whether catalogue prices include tax and show tax rates at checkout. Omni sets tax inclusive or exclusive on each price tier, and defaults to GST for AU and NZ customers.
Buyer users and approvals Yes: Head users manage sub-users, accounts-payable users and multi-level approvals Partly: Invitations go to each customer’s email address, and in Core, sales reps can order for all or their allocated customers. Sub-users, roles and approvals aren’t published.
Quotes Yes: Quotes that convert to orders, plus a Quoting co-worker Partly: Core can save every portal order as a quote for your team to review, and Omni customers can accept and pay quotes you email them. A quote request flow for buyers isn’t published.
Payment terms and credit limits Yes: Flexible payment terms per customer Yes: Core stops customers on credit hold from ordering by default, and Omni blocks orders over a customer’s credit limit. Core’s payment methods include purchase order and money transfer.
Invoices and statements online Yes: Invoices and statements paid online and synced to your ERP Partly: Core customers download invoices from the portal, and Cin7 Pay can add a Pay Online button to invoices. Omni’s payment portal takes card payments on invoices and quotes. Statements aren’t published.
PunchOut Yes: Round-trip PunchOut with cXML and OCI No: Not listed on its pricing page or in its Core and Omni help centres. EDI is offered through its API and partners.
AI order entry Yes: Turns emailed and PDF POs into ERP sales orders, with confidence levels and an exception queue Partly: Intelligent Document Recognition, an add-on for Core but not Omni, reads PDF and image POs you upload, flags what it’s unsure of and creates a sale awaiting approval
AI agents and assistants Yes: Buyer Assistant, Sales Copilot, Accounts and Catalogue co-workers, and buyers’ AI agents can order through an MCP server Partly: AMA (Ask Me Anything) answers your team’s questions about Core data, and ForesightAI forecasting is an add-on. A buyer-facing AI assistant for the portal isn’t published.
Pricing Essentials from A$500 and Professional from A$1,500 a month ex GST, priced on active trade accounts. Enterprise by quote The portal is an add-on on every plan and its price isn’t published. Core costs US$349, US$599 or US$1,199 a month ex taxes, and Omni is by quote. Extra portals aren’t available on Core Standard.
  • Yes: Built in
  • Partly: Partly, on some plans or through add-ons
  • No: Not available or not listed

Based on Cin7 B2B portal’s public pages and documentation, checked October 2026. Features and pricing change, so check with Cin7 B2B portal for their current details.

Why wholesalers choose TierCommerce over Cin7 B2B portal

  • Cin7 stays your inventory system

    TierCommerce connects natively to Cin7 Core and Cin7 Omni. Products, stock by location, price tiers and customers come from Cin7, and orders and quotes go back as sales ready to pick, pack and ship. Every sync is logged so you can see what moved and replay it, and if you later move to NetSuite, MYOB, Pronto Xi or another supported system, you keep your B2B store.

  • Pricing and buyers beyond the tier

    Cin7 price tiers carry over as they are, and TierCommerce adds contract prices, quantity breaks and catalogues set per customer, all from one store. Head users manage their own sub-users and accounts-payable users, with multi-level approvals on the buyer’s side.

  • AI co-workers with an exception queue

    The Order Entry co-worker turns emailed and PDF POs into ERP sales orders and shows a confidence level for each one, so anything unclear lands in an exception queue for your team. Quoting, Buyer Assistant, Sales Copilot, Accounts and Catalogue co-workers cover the rest, and buyers’ AI agents can order through our MCP server.

  • GST, local support and Sydney hosting

    Show prices inclusive or exclusive of GST for each customer, and let accounts-payable users pay invoices and statements online. You work with an Australian team, customer data is hosted in Sydney, and our onboarding programme is built to get you live in about 30 days.

When Cin7 B2B portal might suit you better

Cin7 B2B portal is a good product. It can be the better choice if:

  • You want your trade ordering inside your Cin7 subscription and admin, with no separate platform or integration to manage.
  • Your buyers mostly reorder at their price tier, and Cin7’s matrix ordering for product families, CSV quick order, downloadable price lists, deals and coupons cover what they need.
  • You want buyers to pay at checkout with Cin7 Pay, powered by Stripe, which offers cards, BECS direct debit, PayTo and buy now, pay later in Australia, or you want sales reps ordering in the portal without using a Cin7 Core user seat.

Switching from Cin7 B2B portal

  1. 1

    Keep Cin7 and connect it

    Cin7 stays your inventory system. We connect TierCommerce natively to Cin7 Core or Cin7 Omni, so products, stock by location, price tiers and customers come straight from Cin7, and orders go back as sales.

  2. 2

    Set up your buyers

    We set up catalogue visibility, pricing, GST display and payment terms for each customer, then add head users, sub-users, approval rules and any PunchOut connections, and invite the customers already ordering through your Cin7 portal.

  3. 3

    Go live in about 30 days

    Our onboarding programme is built to get you live in about 30 days, with an Australian team on hand throughout. You decide when to retire the Cin7 portal add-on.

TierCommerce vs Cin7 B2B portal questions

Is TierCommerce a good alternative to Cin7’s B2B portal?

Yes, if you trade in Australia or New Zealand and your buyers need more than price tiers and reordering. TierCommerce runs on Cin7 Core or Cin7 Omni and adds contract pricing, catalogues per customer, buyer sub-users and approvals, AI order entry and PunchOut, with GST per customer and Sydney hosting. If Cin7’s portal already covers your buyers and you want a single Cin7 subscription, it may suit you better.

Do I have to leave Cin7 to use TierCommerce?

No. Cin7 is one of TierCommerce’s native integrations, for both Cin7 Core and Cin7 Omni. Cin7 stays your source of truth for products, stock, price tiers and customers, and orders and quotes from TierCommerce go back into Cin7 as sales for your warehouse to pick, pack and ship.

How does TierCommerce pricing compare with Cin7’s B2B portal?

Either way, you keep paying for your Cin7 plan. Cin7 sells its B2B portal as an add-on on every Core plan and on Omni, but doesn’t publish the add-on’s price, and each extra portal needs its own licence. Core plans cost US$349, US$599 or US$1,199 a month excluding taxes, and Omni is quoted. TierCommerce’s Essentials plan starts from A$500 a month and Professional from A$1,500, excluding GST, priced on the trade accounts that actually order online, and Cin7 is one of Professional’s native ERP and MRP integrations. We’ll quote Enterprise for your setup after a demo.

Does Cin7’s B2B portal support quotes and buyer approvals?

Partly. Cin7 Core can save every portal order as a quote for your team to review, and Cin7 Omni customers can accept and pay quotes you email them. Cin7 doesn’t publish a quote request flow for buyers, or sub-users, roles and approvals within a customer account. TierCommerce has quotes that convert to orders, a Quoting co-worker, and head users who manage sub-users and multi-level approvals.

Can both turn emailed POs into orders?

Both can read POs. Cin7’s Intelligent Document Recognition, an add-on for Core but not Omni, reads PDF and image POs that you upload, flags what it’s unsure of and creates a sale awaiting approval. TierCommerce’s Order Entry co-worker turns emailed and PDF POs into ERP sales orders, shows a confidence level for each one and sends anything unclear to an exception queue.

Does Cin7 have an office in Australia or New Zealand?

Cin7 lists an Auckland office among six worldwide, including Denver, and its pricing page lists 24/7 global support. Its portal applies GST through Cin7’s tax settings, and Cin7 Pay is available to businesses in Australia and New Zealand. TierCommerce has an Australian team and hosts customer data in Sydney.

Sources

Cin7 B2B portal is a trademark of its owner. This page is our own comparison and isn’t endorsed by Cin7 B2B portal.

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